Returns & Exchanges
At I Prevail, we want you to be completely satisfied with your purchase. If your new fashion pieces don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing